After Sales Service
● Delivery Service: Provide delivery service of furniture to ensure the furniture arrives safely and on time.
● Professional Installation: guide the installation of furniture by professional personnel to ensure the stability and safety of the use of furniture.
● Warranty Service: Provide warranty service for a certain period of time to ensure that customers can get timely solution when they encounter problems in the process of use.
● Maintenance service: Provide furniture repair and maintenance service to extend the service life of furniture.
● Parts service: Provide parts replacement.
Packaging Services
Complete packaging solutions to perfectly protect the customer's furniture
● Carton: Use sturdy, heavy-duty cardboard boxes suitable for small to medium-sized furniture.
● Wooden boxes: Use wooden packing boxes, suitable for large or heavy furniture, to provide extra protection.
● Foam boards: Place foam boards on the surface of the furniture and inside the carton to prevent collision and friction.
● Bubble wrap: Use bubble wrap to wrap furniture to provide cushioning protection.
● Plastic film: Use plastic film to wrap furniture to protect against dust and moisture.
● Corner protection: Place plastic or paper corner protectors at the four corners of the furniture to prevent corner damage.
● Edge protection: Use edge protection material on the edges of the furniture to prevent edge damage.
● Fixing straps: Use fixing straps to secure the furniture inside the box to prevent movement and vibration.
● Padding: Use padding (e.g. foam particles) inside the packing box to fill the gaps and prevent the furniture from moving.
● Split packing: For large furniture, it can be split into several parts for packing, which is convenient for transportation and handling.
● Assembly instructions: Provide detailed assembly instructions and necessary tools for customers to assemble at destination.
● Labeling: Paste clear labels on the outside of the box, indicating product name, model, quantity, weight, destination and other information.
● Moisture-proof: Place moisture-proof bags or desiccant inside the packing box to prevent the furniture from moisture.
● Insect-proof: Use insect-proof treated packing materials to prevent insect damage.
● Shockproof: Use shock-resistant packaging materials, such as bubble wrap and foam board, to provide additional cushioning protection.